Download the agenda and speaker profiles - click here.
9:00 AM Conference opens with virtual networking
9:15 AM Introduction & housekeeping
9:30 AM Positive Qualities
Liz Hoskin, Director of Positive Qualities, look at ways of supporting our people in an ever-changing world. Liz looks at the change in how businesses are operating and changing due to the pandemic.
10:00 AM BW Training
Lenny Bedoyan Director of BW Training talks about mental health and wellbeing. How do we support our people during these incredibly difficult times?
10:30 AM Virtual networking
10:45 AM Company Net
Gain practical insights and lessons learned from Microsoft Teams implementation. Featuring case studies from several public sector organisations.
11:15 AM South Hams District Council and West Devon Borough Council
Mike Ward Head of IT talks about major organisational change and what is like to come out the other side and implement the changes after the consultants have gone. What is it really like and what do you need to look out for?
11:45 AM Virtual networking
12:00 PM Cairn Housing Association
Cairn Housing Association will share how they transformed from an office-based organisation, to digital home-working with an increase in tenant support. Hear how this team increased home/work life balance flexibility and transitioned to digital-only contact after 3.30pm without complaints or loss of customer focus.
12:30 PM Ministry of Housing, Communities and Local Government (MCHLG)
Sam Villis talks about mental health and wellbeing.
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