About us

The Improvement and innovation network delivers free conferences and events for the public and not-for-profit sectors on transformation.

Your hosts

Esther Gunn-Stewart
Director

Specialises in helping organisations to get things done, turning strategy into reality. Previously Head of Customer & Digital at North Ayrshire Council with 25 years Customer Service experience. Now an independent consultant supporting a range of organisations in digital transformation.

Andy Sandford
Director

Andy has been delivering improvement projects and programmes for the past 20 years. As a company, we are Lean and Agile focuses on building sustainable ongoing capability within an organisation. Andy provides software and services to make improvement easy and embed it within the business.

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