Improvement and Innovation Network Privacy Statement

Our contact details
Name: Esther Gunn-Stewart
Address: 8 Milner Road, Glasgow, G13 1QL
Phone Number: 07974705984
E-mail: esther@gunnstewart.co.uk
9th November 2020
The type of personal information we collect
We currently collect and process the following information:
• Name, email address, telephone number, organisation and role.
How we get the personal information and why we have it
Most of the personal information we process is provided to us directly by you for one of the following reasons:
• Register for events hosted by the Improvement and Innovation Network
• Notify of interest to future events or newsletters
We use the information that you have given us in order to:
• Provide you with details of the events
• Gather information from you on your participation at the events
• Contact you regarding follow up from the events
We may share this information with Andy Sandford from We Are Lean and Agile.
Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are:
(a) Your consent. You are able to remove your consent at any time. You can do this by contacting Esther Gunn-Stewart at esther@gunnstewart.co.uk

How we store your personal information
Your information is securely stored using Microsoft 365, Eventbrite, Remo Conferencing and/or MailChimp. Please click the links to view each data processors’ privacy policy.
Your data protection rights
Under data protection law, you have rights including:
Your right of access - You have the right to ask us for copies of your personal information.
Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.
Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.
Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
Please contact us on the following details if you wish to make a request.
 Address: 8 Milner Road, Glasgow, G13 1QL
Phone Number: 07974705984
E-mail: esther@gunnstewart.co.uk
How to complain
If you have any concerns about our use of your personal information, you can make a complaint to us at:
Address: 8 Milner Road, Glasgow, G13 1QL
Phone Number: 07974705984
E-mail: esther@gunnstewart.co.uk
You can also complain to the ICO if you are unhappy with how we have used your data.
The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk

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